1. Introduction

Welcome to Mugify! Our Terms of Use outline the rules and regulations for using our site and purchasing custom mugs. By using our website, you agree to these terms.

2. Booking Programs

All custom mug designs available on our website are listed with detailed descriptions and prices. By placing an order, you confirm your intent to purchase a custom mug.

3. Payment and Scheduling

• Payment for custom mugs can be made through secure payment methods, or upon arrival (by prior arrangement).
• Production scheduling is available for all orders. Typical order time is 5-7 business days based on your customization requests.
• Shipping costs, if applicable, depend on the delivery location and chosen shipping method.

4. Cancellations and Reschedules

Cancellations or order modifications are allowed up to 7 days after placing the order, provided that production has not started.

5. Intellectual Property Rights

All images, text, logos, and other materials belonging to Mugify are the property of the company and are protected by copyright.

6. Liability

We are not responsible for any damages or losses that may arise from using our website or the custom mugs purchased through our site, provided that the terms are followed.

7. Changes to Terms of Use

Mugify reserves the right to modify these Terms of Use. All changes will be posted on this page. We recommend that you check this page regularly for updates.

8. Contact Information

If you have any questions about these Terms of Use, please contact us via email at: [email protected]. You can also reach us at: +1 (793) 170-8504.

9. Our Company Address

Address: 1448 Kilborn Ave, Ottawa, ON K1H 6L9, Canada.

10. Geographic Limitations

These Terms of Use are in accordance with Canadian law. If you are located in another country, please ensure our website usage complies with local laws.